The Chennai Corporation is on Twitter http://twitter.com/chennaicorp and it has an invitation on its website asking people to join the conversation.
Not many seem to be doing so, while official tweets seem to have frozen on June 17. The last tweet by the civic body is one announcing its Tamil website. The Hindu recently wrote on social networking as a useful tool for governments. The Corporation Commissioner should read it. http://bit.ly/d9vTTc
The Twitter account is yet to be verified, and has not may followers for a city of 6 million plus inhabitants. It would be good if there is a confirmation that the Corporation is using social media in a genuinely interactive manner, rather than merely as a ‘me too’ add-on to its seemingly wide range of options for citizen feedback (helpline, email, feedback form and so on).